FREQUENTLY ASKED QUESTIONS
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You may return or exchange any non-final-sale item ordered through www.moghrabi.co.uk for a refund within thirty (30) calendar days from the delivery date. Items must be returned in their original condition — unused, unwashed, unaltered — with all tags attached and in their original packaging and plastic wrap (including, if possible, the original delivery box). Please include the bottom portion of the original invoice with your return.
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We offer complimentary worldwide shipping on all orders placed at www.moghrabi.co.uk.
We also provide free returns on all UK orders.
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American Express, Mastercard, Visa, and PayPal.
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You can shop without creating an account. However, register with us and you’ll be able to enjoy the following benefits:
• Track your orders and review past purchases
• Request a return directly from your account
• Add sold out items and products you love to your wish list
• Preview our new collections
• Save your address and card details so you can shop even quicker next time -
On the online store at www.moghrabi.co.uk, every purchase is made with maximum security thanks to our payment processing partner, Stripe. Stripe is one of the leading payment processing software providers worldwide. It has been audited by a PCI-certified auditor and holds the PCI Service Provider Level 1 certification — the highest and most stringent level available in the payments industry.
We use ATW-certified secure servers and implement the most advanced encryption services (SSL). All connections are protected, as indicated by the “https” prefix in the URL and the lock symbol in your browser’s address bar.